Delete Your Enrosoft Account

At Enrosoft, we respect your privacy and give you control over your personal information. If you no longer wish to use Enrosoft, you may request permanent deletion of your account and associated personal data.

We aim to make the account deletion process simple, transparent, and secure.

How to Request Account Deletion

Step 1: Submit Your Request

Send an email to support-enrosoft@rapidresponsemoldtesting.comwith the subject line:

"Enrosoft Account Deletion Request"

Include the email address associated with your Enrosoft account.

Step 2: Verify Your Identity

Our support team may request additional information to verify that you are the account owner before processing the deletion.

For your security, never send your password or other sensitive login credentials.

Step 3: Account Deletion

Once your identity is verified, our support team will process your account deletion request and notify you when the process is complete.

What Happens When You Delete Your Account?

When your account is deleted, the following information associated with your account may be permanently removed, subject to applicable legal and operational retention requirements:

Account profile information, including your name and email address.
Account login credentials and authentication information.
Personal account preferences and settings.
Inspection records, reports, photographs, and other uploaded data associated with your account, where eligible for deletion.
Other personal information linked to your Enrosoft account.

Some inspection records may belong to an organization or customer rather than an individual user. These records may remain available to authorized organizational account holders where required by contractual or legal obligations.

Data Retention

Certain information may need to be retained for legitimate business purposes, legal compliance, financial recordkeeping, dispute resolution, or security.

Any retained information will be protected in accordance with our Privacy Policy and deleted when the applicable retention period expires.

Important Information

Please review the following before requesting deletion:

Account deletion may be permanent and irreversible.
You may lose access to your inspection reports, uploaded files, and account history.
Deleting your account does not automatically cancel any separately managed subscription or payment obligation.
If you only want to remove specific personal information, contact our support team to discuss available options.